| Feature | Liteed Free Beta | Crisp Free | Tidio Free | LiveAgent Per Agent | Tidio Starter | Crisp Mini | ChatBot.com Starter | Zendesk Suite Team | Tidio Growth | Zendesk Suite Growth | Crisp Essentials | Zendesk Suite Professional | ChatBot.com Team | Zendesk Suite Enterprise | Crisp Plus | ChatBot.com Business | Tidio Plus | Tidio Premium | ChatBot.com Enterprise |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Total score | 51 | 25 | 25 | 23 | 37 | 42 | 40 | 10 | 54 | 11 | 96 | 14 | 37 | 17 | 109 | 39 | 62 | 69 | 40 |
| Pricing | |||||||||||||||||||
Plan Price (per month) | $0 | $0 | $0 | $19/agent | $29 | $45 | $52 | $55 | From $59 | $89 | $95 | $149 | $174 | $219 | $295 | $424 | From $749 | From $2,999 | Custom |
Agents Included | 1 | 2 | 10 | 1 | 10 | 4 | 1 | — | 10 | — | 10 | — | — | — | 20+ | — | — | — | — |
Additional Agents (per month) | — | — | — | $19 | — | — | — | — | — | — | — | — | — | — | $10 | — | — | — | — |
Customer Profiles | — | 100 | — | — | — | 5,000 | — | — | — | — | 50,000 | — | — | — | 200,000 | — | — | — | — |
AI Usage | Unlimited | — | Copilot (assistive) | — | Copilot (assistive) | 0 | — | Essential AI agents | Copilot + advanced analytics | Essential AI agents | 50 | Advanced AI + persona customization | — | Advanced AI + enterprise tools | Unlimited | — | Copilot + advanced | Managed AI + premium support | — |
Billable Conversations Limit | — | — | 50/mo | — | 100/mo | — | — | — | 250–2000/mo (tiers) | — | — | — | — | — | — | — | Custom | Custom / Unlimited | — |
Free Trial | Free | — | Free | 30 days | 7 days | 14 days | 14 days | 14 days | 7 days | 14 days | 14 days | 14 days | 14 days | 14 days | 14 days | 14 days | 7 days | 7 days | 14 days |
Chats Package | Unlimited | — | — | — | — | — | 12,000 chats/yr | — | — | — | — | — | 60,000 chats/yr | — | — | 300,000 chats/yr | — | — | — |
Paid chats | — | — | — | — | — | — | true | — | — | — | — | — | true | — | — | true | — | — | true |
| Team Inbox | 8 | 10 | 7 | 7 | 12 | 16 | 2 | 0 | 15 | 0 | 19 | 0 | 2 | 0 | 20 | 2 | 18 | 18 | 2 |
Cloud-based | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Mobile Apps | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Desktop Apps | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Real-time Notifications | — | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Developer APIs | ✓ | ✓ | — | — | — | ✓ | — | — | — | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Live Geolocation Map | — | ✓ | — | ✓ | — | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Conversation Transcript | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Conversation Triage | — | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Working Hours Settings | — | ✓ | — | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Unlimited Conversations | ✓ | ✓ | — | — | — | ✓ | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Custom Email Domain | — | — | — | — | — | ✓ | — | — | — | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Full Conversations' history | ✓ | — | — | ✓ | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Internal Notes | — | — | — | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Visitor Banning | — | — | — | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
File Sharing | ✓ | — | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Canned Responses | — | — | — | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Conversation Ratings | — | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Follow-up Reminders | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Round-robin Routing | — | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Customer Portal | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | — |
Internal Agent Chat | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Universal Inbox | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Hybrid Ticket Stream | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Tags | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Team Collaboration | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
All chats | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
All messages | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
| Channels | 1 | 2 | 6 | 1 | 6 | 6 | 2 | 6 | 6 | 6 | 12 | 6 | 2 | 6 | 12 | 2 | 6 | 6 | 2 |
Chat widget | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Contact Form | — | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Email | — | — | ✓ | — | ✓ | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | ✓ | ✓ | — |
Telegram | — | — | — | — | — | ✓ | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Messenger | — | — | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
X (Twitter) | — | — | — | — | — | ✓ | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Instagram | — | — | ✓ | — | ✓ | — | — | ✓ | ✓ | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | ✓ | ✓ | — |
SMS | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Viber | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Phone | — | — | — | — | — | — | — | ✓ | — | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | — | — | — |
Line | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
WhatsApp Business | — | — | ✓ | — | ✓ | — | — | ✓ | ✓ | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | ✓ | ✓ | — |
Active chatbots | — | — | — | — | — | — | 1 | — | — | — | — | — | 5 | — | — | Unlimited | — | — | Unlimited |
Webflow | — | — | — | — | — | — | true | — | — | — | — | — | true | — | — | true | — | — | true |
BigCommerce | — | — | — | — | — | — | true | — | — | — | — | — | true | — | — | true | — | — | true |
| Integrations & Apps | 24 | 5 | 5 | 2 | 5 | 6 | 12 | 1 | 10 | 1 | 14 | 1 | 9 | 1 | 16 | 9 | 10 | 10 | 10 |
WordPress | ✓ | ✓ | ✓ | — | ✓ | ✓ | ✓ | — | ✓ | — | ✓ | — | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ |
Shopify | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | — | ✓ | — | ✓ | — | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ |
WooCommerce | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Adobe Commerce | ✓ | ✓ | — | — | — | ✓ | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Prestashop | ✓ | ✓ | — | — | — | ✓ | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Slack | ✓ | — | — | — | — | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
HubSpot | ✓ | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Pipedrive | ✓ | — | — | ✓ | — | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Zoho CRM | ✓ | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Segment | ✓ | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Zapier | ✓ | — | ✓ | — | ✓ | — | ✓ | — | ✓ | — | ✓ | — | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ |
Make | ✓ | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
n8n | ✓ | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Stripe | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | — |
Salesforce | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | — |
HelpDesk | ✓ | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Freshdesk | ✓ | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Zendesk | ✓ | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Wix | ✓ | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Squarespace | ✓ | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Custom | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ |
Webhooks | ✓ | — | — | — | — | — | ✓ | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Javascript API | ✓ | — | — | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — |
REST API | ✓ | — | — | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — |
| Chat Widget | 4 | 3 | 2 | 5 | 4 | 5 | 1 | 0 | 5 | 0 | 9 | 0 | 2 | 0 | 10 | 3 | 7 | 9 | 3 |
Chat SDKs | — | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Live Typing preview | — | ✓ | — | ✓ | — | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Typing Status Indicator | — | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Widget Customization | ✓ | — | — | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Proactive Chat Messages | — | — | — | ✓ | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Magic Browse | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Live Translate | ✓ | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | ✓ | — |
Video & Audio chat | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | ✓ | — |
Help Widget | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
White Label | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | ✓ | ✓ | ✓ | ✓ |
Chat Window Docking | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Max Queue Auto-hide/Auto-offline | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Multilingual Chat Widget | ✓ | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Version History | ✓ | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
LiveChat | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
| Artificial intelligence | 4 | 0 | 0 | 0 | 1 | 0 | 4 | 0 | 1 | 0 | 5 | 0 | 5 | 0 | 11 | 5 | 3 | 4 | 5 |
AI Knowledge Training | ✓ | — | — | — | — | — | — | — | — | — | ✓ | — | ✓ | — | ✓ | ✓ | — | ✓ | ✓ |
Internal AI Copilot | — | — | — | — | ✓ | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Voice-to-text | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Multilingual AI | ✓ | — | — | — | — | — | ✓ | — | — | — | ✓ | — | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ |
AI Writing Assistant | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
AI-Powered Site Search | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | — |
AI Inbox Spam Filter | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | — |
MCP Server | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | — |
Auto-tagging Of Conversations | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | — |
Conversation Summary | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | — |
AI Agent | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | ✓ | ✓ | — |
AI Conversations Quota | Unlimited | — | Lyro: 50 (one-time) | — | Lyro: 50 (one-time) | — | — | — | Lyro add-on: 50–1k/mo | — | — | — | — | — | — | — | Lyro: from 300/mo | Lyro: from 5,000/mo (managed) | — |
Training History | — | — | — | — | — | — | 7 days | — | — | — | — | — | Unlimited | — | — | Unlimited | — | — | Unlimited |
Automatic Bot Building | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
AI Assist | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
AI Model Training | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Multilingual AIb | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
| CRM | 0 | 1 | 0 | 1 | 4 | 5 | 2 | 0 | 5 | 0 | 7 | 0 | 3 | 3 | 7 | 3 | 5 | 7 | 3 |
Custom Attributes | — | ✓ | — | — | — | ✓ | ✓ | — | ✓ | — | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Customer Profile | — | — | — | ✓ | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | ✓ | ✓ | — | ✓ | ✓ | — |
Customer Segmentation | — | — | — | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | ✓ | ✓ | — | ✓ | ✓ | — |
Smart Filters | — | — | — | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ |
Customer-based Notes | — | — | — | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Customer Lifecycle Tracking | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | ✓ | — |
Customer Timeline Activity | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | ✓ | — |
Entities | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
| Workflow | 3 | 0 | 1 | 4 | 1 | 0 | 8 | 0 | 8 | 0 | 10 | 0 | 7 | 0 | 13 | 8 | 8 | 8 | 8 |
No-code AI Chatbot Builder | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
AI-generated Answers | ✓ | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | ✓ | — | — | ✓ |
Scenario Drafts | — | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Custom Input Fields | — | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Conditional Flows | — | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Keyword-based Triggers | — | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Automation via APIs | ✓ | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Webhook Actions | ✓ | — | — | — | — | — | ✓ | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
CRM-based Triggers | — | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Iframes | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Unlimited AI Chatbot Templates | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | — |
AI-based Triggers | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | — |
AI-agent Blocks | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | — |
Automation Quota (visitors/month) | — | — | Flows: 100 visitors/mo | — | Flows: 100 visitors/mo (add-ons available) | — | — | — | Flows add-on: 2k–100k visitors/mo | — | — | — | — | — | — | — | Flows: custom | Flows: custom | — |
A/B Testing | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Advanced Button Actions | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Debug Mode | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Templates Library | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Ring-to-all Routing | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Priority Routing | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Utilization-based Routing | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Random Routing | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Visual Builder | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Templates | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Flows | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Embedded Apps | — | — | — | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — |
| Help Center | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 3 | 8 | 3 | 1 | 3 | 8 | 1 | 0 | 1 | 1 |
Articles & Categories | ✓ | — | — | — | — | — | — | ✓ | — | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | — | — | — |
Customization | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Multilingual Help Center | — | — | — | — | — | — | — | — | — | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — |
Help Center SDK | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Search | — | — | — | — | — | — | — | ✓ | — | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | — | — | — |
Article Feedback | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Custom Domain Name | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Sitemap & SEO Meta Data | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Interactions Popularity | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
| Analytics | 0 | 0 | 1 | 3 | 1 | 0 | 5 | 0 | 1 | 0 | 4 | 3 | 4 | 3 | 4 | 4 | 2 | 3 | 4 |
Prebuilt Analytics | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Data Export | — | — | — | — | — | — | — | — | — | — | ✓ | ✓ | — | ✓ | ✓ | — | ✓ | ✓ | — |
Custom Dashboards | — | — | — | — | — | — | — | — | — | — | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — |
API Analytics | — | — | — | — | — | — | — | — | — | — | ✓ | ✓ | — | ✓ | ✓ | — | — | — | — |
Chat Events Tracking (GA) | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Visitor Current URL Tracking | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Website Monitoring | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Filters | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Segments | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Embed Apps | — | — | — | — | — | — | ✓ | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Busiest period | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
Average messages | — | — | — | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — |
All users | — | — | — | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — |
| Status Page | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 |
Node Monitoring | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Customization | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Notifications | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
Announcement | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — |
| Data & Security | 3 | 3 | 3 | 0 | 3 | 3 | 3 | 0 | 3 | 0 | 3 | 0 | 1 | 0 | 3 | 1 | 3 | 3 | 1 |
Double-Factor Authentication | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
Data Processing Agreement | — | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
TLS Encryption | ✓ | ✓ | ✓ | — | ✓ | ✓ | — | — | ✓ | — | ✓ | — | — | — | ✓ | — | ✓ | ✓ | — |
User management | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
User export | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | ✓ | — | — | ✓ |
GDPR Compliance | — | — | — | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — |
SSO (Google, Microsoft, Apple) | — | — | — | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — |
Data removal | — | — | — | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — |
Automatic data removal | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Custom SSO | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Enterprise-only | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Sandbox Environment | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Audit Logs | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Business Rules Analysis | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
| UI/UX | 1 | 1 | 0 | 0 | 0 | 1 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 0 | 0 | 1 |
Straight-forward Start | ✓ | ✓ | — | — | — | ✓ | ✓ | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | — | — | ✓ |
| Testing | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Testing tool | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
Disclaimer: This site provides independent summaries. Features and pricing change frequently, please verify on the vendor website before deciding.